Service

Total CRM Solutions

We develop total CRM Solutions to our customers, including eMarketing, Sales Force Automation (SFA), Customer Database Management, Clientele, Membership Programs, Loyalty Programs and Back-end Support.

Social Media Marketing

Our professional marketing and technical team can provide the right solution on online marketing and promotion, including Social Media Marketing via Facebook, Instagram, Linkedin, Twitter and others to reach your right target customers.

IT Project Consulting and Outsourcing

Information and Technologies are always the effective tools to strengthen your strategies. With the right methodologies, we can make use of the state-of-art and advanced IT tools to facilitate your processes and practices.

With expertise in CRM, ERP, Security and Network Solutions, our professional organizational consulting and technical team can give you a full support on the following areas :

Organizational or Business Analysis
Feasibility Study
Project Planning
Solution Evaluation
Project Implementation and Control

IT Technical Support

List of IT Technical Support Services we provide:

Tier 1:

Desktop/windows Trouble shooting and installation
Software inventory
Network trouble shooting
Helpdesk support
Basic computer usage training (Windows, office)
Monitored data backup and restore
Desktop data recovery
On site standby

Tier 2:

Firewall maintenance and monitoring
Mac and workstation trouble shooting
Network and infrastructure design and consultation
Network security consultation
Server maintenance /installation
Office renovation consultation (IT related)
Server data recovery
Server to datacenter or virtual hosting migration

Tier 3:

Virtualization platform implementation and support

Organizational Training and Coaching

We are strong in developing different training courses and coaching workshops to our partners and customers. Our training and coaching workshops can always meet your requirements from management and strategic level to operational technique level. Our training consultants are well equipped with extensive experiences in conducting interactive training with tailor-made practical workshops to put strategies into practice.

Our training services cover :

Corporate Culture Building
- Corporate Culture
- Leadership Skills
- Change Management
- Communication Skills
CRM (Customer Relationship Management)
- CRM Concepts, Modules, Strategies and Methodologies
- CRM Technique and Implementation
- Loyalty
- Customer Services
- Relationship Management
Marketing
- Strategic Marketing Management
- Brand Building
- Marketing Survey and Research Methodologies and Technique
Sales
- Consultative Selling
- Personal Selling Skills
- Sales Force Management
- Negotiation Skills
IT
- BI (Business Intelligence)
- MA (Marketing Automation)
- SFA (Sales Force Automation)
- ERP (Enterprise Resources Planning)
- Security and Network

Management Outsourcing

With our practical experience and networks, we can offer different kinds of customer-made management outsourcing services to our partners and customers. Our management outsourcing project committee can satisfy your management needs by supporting you to capture new opportunities, overcome new challenge, facilitate process improvement, devise best practices, drive operational efficiency and the like.