Service

 

Total CRM soultion

Social Media Marketing

IT Project Consulting and Outsourcing

IT Technical Support

Organizational Training and Coaching

Management Outsourcing

 

 

Total CRM Solutions

 

We develop total CRM Solutions to our customers, including eMarketing, Sales Force Automation (SFA), Customer Database Management, Clientele, Membership Programs, Loyalty Programs and Back-end Support.

 

 

Social Media Marketing

 

Our professional marketing and technical team can provide the right solution on online marketing and promotion, including Social Media Marketing via Facebook, Instagram, Linkedin, Twitter and others to reach your right target customers. 

 

 

 

IT Project Consulting and Outsourcing

 

Information and Technologies are always the effective tools to strengthen your strategies. With the right methodologies, we can make use of the state-of-art and advanced IT tools to facilitate your processes and practices.

With expertise in CRM, ERP, Security and Network Solutions, our professional organizational consulting and technical team can give you a full support on the following areas : -

  • Organizational or Business Analysis
  • Feasibility Study
  • Project Planning
  • Solution Evaluation
  • Project Implementation and Control

 

 

IT Technical Support

 

List of IT Technical Support Services we provide:

 

Tier 1:

 

  • Desktop/windows Trouble shooting and installation
  • Software inventory
  • Network trouble shooting
  • Helpdesk support
  • Basic computer usage training (Windows, office)
  • Monitored data backup and restore
  • Desktop data recovery
  • On site standby

 

Tier 2:

 

  • Firewall maintenance and monitoring
  • Mac and workstation trouble shooting
  • Network and infrastructure design and consultation
  • Network security consultation
  • Server maintenance /installation
  • Office renovation consultation (IT related)
  • Server data recovery
  • Server to datacenter or virtual hosting migration

 

Tier 3:

 

  • Virtualization platform implementation and support

 

 

Organizational Training and Coaching

 

We are strong in developing different training courses and coaching workshops to our partners and customers. Our training and coaching workshops can always meet your requirements from management and strategic level to operational technique level. Our training consultants are well equipped with extensive experiences in conducting interactive training with tailor-made practical workshops to put strategies into practice.

 

Our training services cover : -

 

  • Corporate Culture Building
    • Corporate Culture
    • Leadership Skills
    • Change Management
    • Communication Skills
  • CRM (Customer Relationship Management)
    • CRM Concepts, Modules, Strategies and Methodologies
    • CRM Technique and Implementation
    • Loyalty
    • Customer Services
    • Relationship Management
  • Marketing
    • Strategic Marketing Management
    • Brand Building
    • Marketing Survey and Research Methodologies and Technique
  • Sales
    • Consultative Selling
    • Personal Selling Skills
    • Sales Force Management
    • Negotiation Skills
  • IT
    • BI (Business Intelligence)
    • MA (Marketing Automation)
    • SFA (Sales Force Automation)
    • ERP (Enterprise Resources Planning)
    • Security and Network

 

 

Management Outsourcing

 

With our practical experience and networks, we can offer different kinds of customer-made management outsourcing services to our partners and customers. Our management outsourcing project committee can satisfy your management needs by supporting you to capture new opportunities, overcome new challenge, facilitate process improvement, devise best practices, drive operational efficiency and the like.